FAQs on Wall Panels



We would just like to assure our customers that we are open for business and fully appreciate orders. Due to our staff working from home we would recommend you contact us via email or the contact form if you have any queries as the office telephone number will not be manned.

We will continue to monitor the situation and follow direction given by the government. 


Designer Walls Outlet General Questions

Who do you sell to?

We primarily sell to trade customers, see designer-walls.co.uk for our full trade product listing if you are in the trade industry. Our Designer Walls Outlet website is designed to cater to a DIY audience. We can guarantee the products you will find on our site will create a stunning high quality home interior wall panel for you. 

How can I pay?

With any major debit or credit card and Paypal. 

What happens if you are out of stock of a product?

We try to keep our stocks at a reasonable level, but 99% of the time if we are out of stock, its usually 2 weeks until back into stock.

If a product was to be discontinued we would remove it from our website. If you do require more of this product at a later date and find it has been discontinued  please contact us.

How can I contact you if I have any further questions?

Visit our contact page and complete for form. 

Email Us: admin@designer-walls.co.uk and include 'Designer Walls Outlet' within your subject title. 

Panel Questions

What materials are the panels made from?

Peel and Stick Brushed Grain Wall Panels & Distressed Painted Timber Wall Panels are both made from FSC® certified wood in a variety of stains.

Eco 3D Wall Panels are made from plant fibres, which are 100% sustainable.

Deliveries and Return Questions 

See our Delivery and Returns page for all our information regarding any delivery queries you may have.